Small Business Services

All companies' employees are exposed to the risks of workplace harassment, discrimination, threats of violence, accidents and workers' compensation claims.  In addition, problems such as absenteeism, tardiness, poor judgment, decreased productivity, customer complaints, conflict and turnover can often go unnoticed, but nonetheless dramatically affect the bottom line of any business.  But they can be especially costly to small businesses.  Human Development Company's proven programs can identify, reduce and prevent the organizational risk associated with these issues. HDC has a package of services designed to meet the needs of a small business, providing companies with fewer than 100 employees access to comprehensive EAP services.  A fixed yearly fee that will remain the same as the company grows provides businesses, managers/supervisors, employees and their family members access to confidential counseling, consultation, training and administrative services.

Employee and Family Services:

• 24/7 access to professional EAP counselors and crisis intervention
• Toll-free 800 number
• Confidential assessment, face-to-face counseling, referral and follow-up
• Services for people struggling with alcohol and chemical dependency
• Legal and financial consultation
• On-line interactive self-assessments, education and information

Business Services:

• EAP policy development and/or review
• Employee and Management/Supervisor orientation and training
• Unlimited Management/Supervisor Consultation
• Supervisory Referrals for employee workplace performance
• Crisis Management/Debriefing
• Onsite Conflict Resolution/Mediation/Emotional Intelligence Training
• Designated account manager
• Statistical Analyses and reporting of program utilization
• Promotional material (Brochures, wallet cards, posters, etc.)
• Supervisor and Employee Newsletters
• Online services regarding management issues

Additional Services Available:

• Workplace Violence and Sexual Harassment Prevention - Identifies areas of concern and potential liability such as sexual harassment, workplace violence, drug-free workplace and fitness-for-duty evaluations.
  
• Corporate Training and Development - A wide range of professional training topics to meet the needs of the client organization.  We offer customized training formats, varying course lengths in single session, modular and sequential training.  Common topics include stress management, communications building, conflict resolution, alcohol and drug education, sexual harassment training, supervisory skills, identifying troubled employees, etc.
  
• Substance Abuse Program Management/DOT Compliance - Develop and coordinate with the organization's drug screening programs to limit exposure to liability issues.  Provides assessment, treatment recommendations and follow-up care to those who are identified through screening.  Training for supervisors on workplace alcohol and chemical dependency issues and educational information for employees.  This can include Substance Abuse Professional (SAP) services as described by DOT regulations (49CFR 40).
  
• Organizational Development - Programs and solutions designed to maximize the impact that organizational practices and management have on employees and assist both managers and employees in continuing to build on the skills that will be needed to enhance the organization's productivity and profitability.  These services include leadership development, executive and management coaching, needs assessment, conflict resolution/mediation, strategic planning and succession planning, 360-Degree Feedback, and change management programs.
  
• Work/Life - A 24-hour comprehensive nationwide employee support network that provides employees with qualified referrals, resources, and education in the areas of adoption, child care, skilled nursing homes, assisted living, in-home care givers, relocation assistance, and other caregiver resources.  Employees can access services in person, by phone, or online at their convenience. Searches can be assisted by a work/life professional when needed to ensure ease and accuracy.  These services are designed to help employees balance their jobs, family and personal responsibilities with minimal impact to attendance and work performance.
  
• Corporate Health Programs - Programs and services aimed at reducing health care cost, promoting healthy behavior, identifying at-risk individuals and lowering health risk factors.  This program includes such programs as health screenings and education, health lifestyle programs (ex. Smoking Cessation, Weight Loss, etc) and safety programs.  Companies that take a proactive approach to health care can see a dramatic reduction in their health care costs.
  

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