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Employee Assistance Programs (EAPs)

Worksite-based programs designed to assist in the identification and resolution of productivity problems.

Managers/supervisors, employees and their families have 24/7 access to assessment, crisis intervention, counseling, follow-up and referral if necessary. High quality counseling for employees struggling with personal and work-related concerns is provided through the employee assistance counseling program.

However, HDC goes beyond the clinical aspects of workplace performance problems. We also provide consultation, education and coaching, which enables employees and supervisors to proactively address workplace issues.  This comprehensive approach ensures that the client organization operates at its highest level of efficiency. A properly implemented EAP will reduce overall costs, decreasing turnover, absenteeism, health care premiums and drug-free workplace liability, while increasing employee productivity.

  • Confidential assessment, short-term face-to-face counseling, referral and follow-up.
  • 1-3, 1-5, 1-6 and 1-8 session models available.
  • Toll free line available 24 hours a day, 7 days a week, providing 24/7 access to a masters level clinician.
  • Unlimited telephone and face-to-face management consultation.
  • Guaranteed appointment availability:
    • Emergency - Immediate assistance
    • Urgent - Appointment availability within 24 hours
    • Routine - Appointment availability within 48 hours
  • Employee and Supervisor orientations
  • Crisis Intervention
  • Special outreach, assessment and referral services for alcohol and chemically dependent employees.
  • Onsite conflict resolution/mediation.
  • Designated account managers.
  • Promotional materials including brochures, wallet cards, posters, supervisor handbooks, orientation videos for employees and supervisors, employee newsletter (hardcopy, email, or online access), supervisor newsletter (hardcopy, email, or online access), payroll stuffers, health/benefits fairs (on-site participation).
  • Client/employee satisfaction surveys.
  • Quarterly computer based evaluation reports to measure the effectiveness of the program and identify areas of need.
  • Reports can be customized to your organizations needs.

 

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