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On-line Work/Life Services

UNPARALLELED SOLUTIONS - PROMPT RESPONSE
 Courses

Business Management

   Financial Basics for Non-financial Managers

   Managing Your 401(k)

   Successful Negotiation

   Understanding and Using Contracts

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Communications

   Basics of Effective Communication

   Conflict Intervention

   Dealing with Difficult Customers

   Mastering Cold Calls

   Presentation Skills

   Providing Effective Feedback

   Telephone Sales Skills

   Telephone Skills for Quality Customer Service

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Leadership

   Applying Leadership Basics

   Coaching and Counseling

   Developing a Strategic Plan

   Leading Effective Meetings

   Managing Change

   Managing Disagreement

   Managing Negative People

   Motivating Employees

   Valuing Diversity

Management

   Conducting a Performance Review

   Disciplining and Redirecting Employees

   Interviewing Job Candidates

   Managing a Virtual Office

   Moving from Trainer to Performance Consultant

   Recognizing Employee Performance

   Recognizing and Responding to Signals of Violence

   Setting Personal Goals and Expectations

   Succeeding as a Supervisor

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Personal Growth

   Achieving Personal Goals

   Applying Emotional Intelligence in the Workplace

   Balancing Work and Family

   Dealing with Violence in the Workplace

   Developing Critical Thinking Skills in Children

   Guardianship Decisions for Elderly Loved Ones

   Intercultural Business Etiquette

   Overcoming the Loss of a Loved One

   Preventing Sexual Harassment for Employees

   Preventing Sexual Harassment for Leaders

Soft Skills

   Basics of Effective Selling

   Building Strong Customer Relationships

   Business Writing Basics

   Choosing a Childcare Provider

   Closing a Sale

   Interviewing Skills for Job Candidates

   Organizing Your Workplace

   Qualifying Sales Prospects

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Staying Positive

   Managing Stress

   Recognizing and Avoiding Burnout

   Recognizing and Managing Anger

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Supervision

   Delegating

   Discharging Employees

   Managing Projects

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Team Building

   Appreciating Personal Differences

   Becoming an Effective Team Member

   Building a Successful Team

   Creating a Strong Leadership Team

   Creating an Effective Sales Team

   Solving Problems as a Team

Additional Resources

Improving your personal or professional skills will help you be more successful at work and at home. Honing skills like communication and leadership will translate into every area of your life. Our Professional Growth module contains videos, courses, and articles that will help you improve your time management, communication skills, and many other areas that prove challenging for employees.

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Sample Topics:

  • Communication

  • Performance Management

  • Human Resources

  • Supervision

  • Leadership

  • Team Building

  • Managing Work & Family

  • Staying Positive

Emotional well-being is a substantial contributor to your physical health. You may not realize that stress, anxiety, depression, and other emotional health issues can affect your physical well-being, such as sleep disturbances and digestive disorders. Our Emotional Well-being module offers resources and information on all major mental health topics from depression to grief.

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Sample Topics:

  • Addictions

  • Grief and Loss

  • Anxiety

  • Autism

  • Depression

  • Managing Stress

  • Eating Disorders

  • Violence and Abuse

Good relationships are an integral part of living a happier and healthier life, but good relationships require time and energy to build and maintain. This module includes many helpful resources to develop and further strengthen our relationships and everyday interactions with those in our lives. We discuss topics from caregiving and parenting to interpersonal relationships and nurturing yourself.

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Sample Topics:

  • Caregiver Support

  • Coworkers

  • Emotional Development

  • Family Activities and Goals

  • Friendships

  • Communication

  • Parenting

  • Partners/Marriage

  • Self Esteem and Confidence

Legal troubles can affect every aspect of your work and home life. Whether you're battling a traffic ticket or going through a divorce, having the right legal information can alleviate the stress and worry that accompanies these issues. Our Legal module has a variety of legal resources, such as tax forms, advanced directives, and wills.

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Sample Tools:

  • Caring for Children

  • Neighbors & Pets

  • Consumer Law

  • Personal Injury

  • Criminal Law

  • Real Estate

  • Debt & Bankruptcy

  • Retirement

  • Divorce & Child Care

  • Healthcare Directives

  • Marriage & Living Together

  • Wills & Estates

Physical health is one of the most important factors in our lives and can become central to your daily life if it is in jeopardy. Whether you're concerned about a particular disease or condition, or just interested in a new fitness routine or healthy recipe, the content in our Health module has tools and information to help you start the journey to a healthier you.

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Sample Tools:

  • Alcohol

  • Fitness

  • Arthritis

  • Nutrition

  • Cancer Prevention

  • Skin Health

  • Dieting

  • Sleep Disorders

  • Diabetes

  • Smoking

  • Weight-loss Strategies

Everyone wants and needs financial stability; however, obtaining monetary security can be one of our most challenging goals! Whether saving for a home, creating a retirement plan, or paying income tax, our Financial module contains information that can guide you to success. Here, you will find calculators, forms, and other essential information that can lead to a more financially resilient future.

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Sample Tools:

  • Budgeting

  • Insurance

  • Debt and Bankruptcy

  • Income Tax

  • Estate Planning

  • Tax Laws

  • Home Buying

  • Retirement Planning

  • Credit Repair

  • Social Security

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